A Scoping Review of the Ethical Perspectives on Anthropomorphising Large Language Model-Based Conversational Agents

arXiv:2601.09869v2 Announce Type: replace Abstract: Anthropomorphisation -- the phenomenon whereby non-human entities are ascribed human-like qualities -- has become increasingly salient with the rise of large language model (LLM)-based conversational agents (CAs). Unlike earlier chatbots, LLM-based CAs routinely generate interactional and linguistic cues, such as first-person self-reference, epistemic and affective expressions that empirical work shows can increase engagement. On the other hand, anthropomorphisation raises ethical concerns, including deception, overreliance, and exploitative

Source: arXiv cs.AI — read the full report at the original publisher.

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