In this post, you build an AWS Support Companion using Amazon Bedrock AgentCore. The agent uses Strands Agents as the orchestration framework and connects to AWS services through the Model Context Protocol (MCP). By the end, you have a working agent that can analyze CloudWatch logs, search AWS documentation, query community knowledge from AWS re:Post, and create support cases, all from a single conversational interface. The solution deploys with a single script using AWS CloudFormation and includes a web frontend built on AWS Amplify for interacting with the agent.
Source: AWS Machine Learning Blog — read the full report at the original publisher.