arXiv:2602.13241v2 Announce Type: replace-cross Abstract: Emergency call-takers form the first operational link in public safety response, handling over 240 million calls annually while facing a sustained training crisis: staffing shortages exceed 25\% in many centers, and preparing a single new hire can require up to 720 hours of one-on-one instruction that removes experienced personnel from active duty. Traditional training approaches struggle to scale under these constraints, limiting both coverage and feedback timeliness. In partnership with Metro Nashville Department of Emergency Communic

Source: arXiv cs.AI — read the full report at the original publisher.

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