arXiv:2510.09801v3 Announce Type: replace Abstract: While benchmarks measure the accuracy of LLM-powered agents, they mostly assume full automation, failing to represent the collaborative nature of real-world use cases. In this paper, we make two major steps towards the rigorous assessment of human-agent interactions. First, we propose PULSE, a framework for more efficient human-centric evaluation of agent designs, which comprises collecting user feedback, training an ML model to predict user satisfaction, and computing results by combining human satisfaction ratings with model-generated pseud
Source: arXiv cs.AI — read the full report at the original publisher.