In this post, we show you how to combine case management with agentic automation capabilities in Quick Automate. We introduce case management and explore the lifecycle of cases in an agentic workflow from case creation through processing to resolution. We cover how to create and manage single or multiple cases, automatically track and update status, handle exceptions, and incorporate Human-in-the-loop (HITL) steps within workflows. We also show the case creator-processor pattern that enables dynamic scaling. Finally, we walk through how to structure case management for enterprise processes, in
Source: AWS Machine Learning Blog — read the full report at the original publisher.