Capgemini gets a £600mn slice of HMRC's multi-billion IT transformation
The tax authority's contact centre will soon be hosted on a “purpose-built UK sovereign cloud”.
Governments are increasingly looking to onshore critical IT infrastructure and data, driven by data sovereignty concerns and geopolitical instability.
This move signifies a broader trend in developed nations to control their digital infrastructure, impacting cloud providers, cybersecurity, and national security strategies.
HMRC's critical contact center data will now reside on a UK-controlled cloud, potentially setting a precedent for other government departments and industries.
- · Capgemini
- · UK tech sector
- · Sovereign cloud providers
- · National cybersecurity firms
- · Foreign-owned public cloud providers
- · IT integrators without sovereign offerings
HMRC secures a UK-controlled cloud environment for its contact center operations.
Other UK government departments might accelerate their adoption of sovereign cloud solutions, boosting the domestic infrastructure market.
Increased global demand for sovereign cloud solutions could lead to the fragmentation of the global cloud market and specialized national offerings.
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