Comparing LLM-Based Conversational and Graphical Interfaces for Industrial Decision Tasks: An Exploratory Mixed-Methods Study

arXiv:2605.31224v1 Announce Type: cross Abstract: The use of Generative AI Conversational User Interfaces (CUI) as a new way to access and analyze data is growing in all sectors, and the industrial one is no exception. There, large amounts of data produced by IoT devices are flowing through user interfaces and may require them a new adaptation to the new analyses needs of decision-makers. LLM-based CUIs are promising a new way to directly interact with those data through the directness of natural language and without the learning costs that every GUI design has. Moreover, the capabilities of L
The rapid advancement and integration of LLMs into enterprise applications necessitates a deeper understanding of their optimal interface design for specific industrial tasks.
This study addresses the critical challenge of user adoption and effectiveness for AI in industrial settings, directly impacting productivity and data utilization.
The research explores whether direct conversational interfaces will supersede or complement traditional graphical interfaces in complex industrial data analysis and decision-making.
- · AI interface developers
- · Industrial data analytics companies
- · Sectors with large IoT data streams
- · Companies slow to adopt LLM interfaces
- · Legacy GUI-centric software providers
Increased efficiency in industrial data analysis through optimized human-AI interaction.
Shift in demand for user experience designers towards CUI and natural language understanding expertise.
Enhanced automation and decision velocity in industrial operations, impacting supply chains and resource allocation.
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Read at arXiv cs.AI