
arXiv:2606.08131v1 Announce Type: cross Abstract: Conversational AI is increasingly used for advice, interpretation, reassurance, and decision support in contexts where users may be vulnerable, uncertain, or dependent on the system's apparent competence. Existing alignment work often focuses on model objectives, preference optimization, or output correctness. Yet, many harms arise through interaction: how systems frame authority, express uncertainty, simulate empathy, support reasoning, and make boundaries legible. This paper introduces the Layered Cognitive Alignment Model (LCAM), a conceptua
The proliferation of advanced conversational AI in critical applications demands more sophisticated diagnostic frameworks beyond mere output correctness.
This framework shifts focus from isolated AI failures to systemic interactional breakdowns, which are key to safe and effective deployment in sensitive contexts.
The understanding and mitigation of AI harms will now include a dedicated lens for interactional alignment, moving beyond technical objective alignment.
- · AI safety researchers
- · Developers of critical AI systems
- · Users of conversational AI
- · AI systems with poor interactional design
- · Organizations deploying unchecked conversational AI
Increased scrutiny and new standards for conversational AI interaction design will emerge.
AI development will incorporate interactional alignment testing as a core phase, extending development cycles and costs.
Public trust in AI systems will improve as systems become more robust and transparent in their interactions.
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Read at arXiv cs.AI