SAP makes it easier for customers to shop for legacy product support, ending EU antitrust probe
Vendor drops reinstatement fees and caps back-maintenance charges ahead of the ECC support cliff
SAP is proactively addressing antitrust concerns from the EU and preparing for its upcoming ECC support cliff, which will pressure customers to migrate.
This move simplifies the transition for customers moving from legacy SAP systems, potentially accelerating cloud migrations and consolidating SAP's market position against third-party support providers.
Customers previously locked into high reinstatement or back-maintenance fees now have a clearer and potentially cheaper path to update their SAP support, reducing the risk of disruption or high penalties.
- · SAP customers
- · SAP (cloud migration)
- · Cloud infrastructure providers
- · Third-party SAP support providers
Reduced friction for SAP customers to upgrade support plans or migrate to newer platforms like S/4HANA.
An increase in SAP cloud adoption as legacy users find it more financially viable to transition directly with SAP.
Consolidation in the enterprise software support market as third-party providers face reduced demand for supporting legacy SAP systems.
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